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Assess and improve company web merchandising process. Pave way for $500k custom system implementation.
- Developed and trained 6 person cross-functional team on process improvement and managing change.
- Identified, analyzed and documented 44 undefined processes across 8 functional silos and 30 key stakeholders.
- Collaborated with senior leadership to establish organizational priorities involving people and process.
- Initiated change to existing workflow.
- NLG ready for process, system and
organization change.
- 120 issues boiled down to 3 actionable root-cause
problems.
- Web promotions produced in less than half the time.
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